Associate Director Disability Determination Services

Winthrop, Maine, United States | Human Services | Full-time

Apply by: March 5, 2021

Public Service Manager II

Opening Date:  February 11, 2021

Closing Date: March 5, 2021

Job Class Code: MA32
Grade:  32
Salary:  $67,246.41 - $91,374.40
Position Number: 02024-0631


Agency information:

 The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office for Family Independence (OFI) is responsible for administration of a number of programs and services, including MaineCare, Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program, Child Support, and Disability Determinations.

Job duties:

 This State of Maine position is managerial in nature overseeing and leading all division activities for Disability Determination Services (DDS). The position administers program operations on a statewide basis. It will plan, direct, and evaluate the work of all subordinate program managers and their work developing, planning, implementing and evaluating all programs, policies and practice standards. This position participates both nationally and regionally in all matters associated with the Social Security Administration’s disability program. This position is located in Winthrop, travel will be expected.

Typical duties for this position include:

  • Lead, plan, organize, and coordinate division operations, staff, contractors, and functions to establish and implement operational priorities and ensure defined objectives, policies, procedures and standards are maintained.
  • Ensure coordination of all division activities, both collective and program specific, through work with supervisors to ensure quality planning and implementation using a comprehensive, evidence-based approach to address prioritized disability determination issues.
  • Conduct division-wide strategic planning to align division and program efforts with national best practices, priorities or performance measures associated with available funding, and emerging needs within Maine.
  • Provide fiscal and administrative oversight of the division.
  • Provide contract management for the division’s workplan.
  • Develop and implement division policies and procedures.
  • Ensure collaboration throughout the division and across division/program areas of DDS and other offices of DHHS, as appropriate.
  • Provide staff development and supervise program staff including hiring, performance management, coaching, and personnel actions, as necessary.
  • Represent DDS and DHHS on relevant committees and work groups as needed and appropriate.



 To qualify, your background must include a ten-year combination of education and professional level administrative or supervisory experience in business, human services programming, management, or related functions. The backgrounds of well-qualified candidates should demonstrate the following skills:

1. A proven ability to successfully manage mission critical programs and operations within a large organization.

2. A history of being an effective leader and project manager, delegating and holding others accountable for their work products, and bringing initiatives to successful implementation.

3. The ability to establish effective internal and interagency working relationships.

4. Exceptional communication skills, both orally and in writing.

5. A record consistently demonstrating strong personal attributes including coaching/mentoring/ team-building skills, self-organizational skills, effective decision-making, and professional integrity.

Additonal Competencies: 

  • Leadership – Demonstrated ability to manage, coach, inspire, and motivate staff and others to accomplish mission and goals by providing clear direction and positive interpersonal influence.
  • Achievement orientation – A record of achieving agency goals through measuring and monitoring organizational and individual performance.
  • Employee Development – Accurately accesses strengths and development needs of employees. Provides challenging assignments and opportunities for development.
  • Customer service orientation – Commitment to meeting consumer needs and building partnerships with constituents, staff, and other state agencies.



Please submit all documents or files in a PDF format.

For additional information about this position please contact Lee Freeman, Recruitment & Retention Specialist at 207) 624-4191 or by email at To apply, please upload a recent resume, cover letter, and transcript (transcript needed only if education is used to meet the minimum qualifications). Failure to do so will be deemed as an incomplete application and will not be processed. To request a paper application, please contact Ashley Smith at


The bi-weekly dollar values of some State-paid benefits for full-time employees include: $14.60 for dental insurance; 18.91% of employee’s pay towards retirement; and, depending on the employee’s annual pay, at least 85% ($400.34) of health insurance premiums (more information is available here). Participation in the Health Premium Credit Program can decrease the employee’s cost of health insurance by 5%. 


The Department of Health and Human Services is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.