Child Protective Services Casework Supervisor

Rockland, Maine, United States | Human Services | Full-time

Apply by: March 5, 2021
Opening Date: February 19, 2021

Closing Date: March 5, 2021

Job Class Code: 5078
Grade:  25 (Supervisory Svcs)              
Salary:  $49,566.40-$67,308.80/yr.*
* In addition, this position offers a $5.00/hr. stipend. An additional $1.00/hr. stipend is paid for employees possessing a related Master’s Degree.
Position Number: 02000-3635


Only Employees With Promotional Status In the Department of Health and Human Services May Apply


Agency information:

 The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.


The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.  We have a current vacancy in our Rockland office.

Job duties:

 As a Child Protective Services Casework Supervisor, you will plan, coordinate, direct, and monitor the activities of caseworkers and support staff in the areas of child and adult protection, adoption, and substitute care assigned to your unit.  You will assess and assign casework loads; and review, monitor and provide guidance to your staff concerning cases and service delivery.  You will research and work with staff and peers to resolve critical situations and crisis situations, including decisions to seek removal of children.  You will review and monitor cases and service delivery including family team meeting decisions and supervise subordinate staff including hiring, promotion and disciplinary actions regarding employees. Your typical duties will include:

  1. Planning, organizing, assigning, directing, and monitoring work activities of caseworkers and resource staff to ensure established quality service standards are maintained.
  2. Conferring with and counseling workers regarding casework in order to assist with difficult cases and caseload problems.
  3. Reviewing and comparing work performance and/or products of staff with established standards to assess employee productivity levels and training needs.
  4. Conferring with other agencies and community resources to coordinate services, promote necessary community resources, and monitor cooperative agreements.
  5. Evaluating and recommending program-wide changes and establishing unit procedures and goals in order to upgrade the quality and continuity of services.
  6. Coordinating activities between unit and service providers in order to effectively deliver social services to agency clients.
  7. Authorizing service provision and client/caseworker expenditures.
  8. Negotiating various contracts and agreements with service providers and others in order to ensure appropriate services are provided.
  9. Analyzing and reviewing cases to ensure compliance with state and federal laws, standards, and requirements, and initiate and participate in court hearings.
  10. Directing, coordinating, and/or participating in after-hours coverage in order to ensure appropriate staffing.



 To qualify, your background must include eight (8) years of education and/or professional experience in social work which includes at least two (2) years experience as a fully licensed social worker* (LSW).  Preference will be extended to candidates possessing the following skills/experience:


  1. Recent experience in professional child welfare casework.
  2. A thorough knowledge of and recent experience working with MACWIS.
  3. Four years experience as a fully-licensed social worker.



For additional information about this position please contact Kristi Poole, Program Administrator, by email at or 596-4341. To apply, please upload a recent resume (if available) and cover letter addressing each of the three preferred skills/experience areas above. To request a paper application, please contact Ashley Smith at       


The bi-weekly dollar values of some State-paid benefits for full-time employees include: $14.60 for dental insurance; 14.11% of employee’s pay towards retirement; and, depending on the employee’s annual pay, at least 85% ($400.34) of health insurance premiums (more information is available here). Participation in the Health Premium Credit Program can decrease the employee’s cost of health insurance by 5%. 


The Department of Health and Human Services is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.