Accounting Associate II

Augusta, Maine, United States | Accounting & Finance | Full-time

Apply by: Jan. 26, 2021
Opening Date: January 11, 2021 

Closing Date: January 26, 2021

Job Class Code: 6504
Grade:  Range 16 (Admin Services) 
Salary: $16.20-$22.43/hour
Position Number: 02000-3300


Agency information:

 Make a difference in your career!  If you’re an accounting professional with strong critical thinking skills and leadership experience who is looking for a rewarding opportunity, the Department of Health and Human Services’ (DHHS) Financial Service Center could be your next career progression. The DHHS Financial Service Center ( is responsible for program accounting, cash management, and revenue/expenditure monitoring and reporting for the entire Department of Health and Human Services’ (DHHS) budget of over $3B.  The Service Center provides budget and fiscal analysis for many complex areas within DHHS including TANF (i.e. Temporary Assistance for Needy Families) and MaineCare (Maine’s Medicaid program).


This position is located in Augusta and it is not a position that can telework.

Job duties:

The DHHS Service Center is seeking an Accounting Associate II to join the Recovery Division’s Cash Management Team. The Recovery Division’s primary scope of work includes, depositing money, establishing receivables, and collecting millions of dollars in identified debt owed to DHHS annually, from a variety of sources. 

As an Accounting Associate II on the Cash Management (CM) Team you will receive, distribute and process cash, checks, credit card and ACH payments daily from DHHS offices statewide. You will record all incoming receipts appropriately upon arrival to ensure proper tracking and reporting, making sure all payments are accounted for in the general ledger within three business days. In addition, you will be responsible for reviewing and verifying backup, preparing for the mail currier’s pickup/ delivery and monitoring the AR electronic mailbox for proper work distribution. You will assist in the preparation and journal approval process, closing audits in the AR Financials database, preparing and processing payment transactions for our Benefit Recovery line of business as well as completing monthly credit card documents for DHHS merchant accounts and MaineCare enrollment fees. Additionally, you will be expected to maintain all back up for completed deposits according to Division standards.


In addition to supporting daily operations the Accounting Associate II will identify priorities, organizize and delegate work to team members, in coordination with management expectations. This position serves as the first point of contact for the CM Team; responding to inquiries, resolving issues and/ or determining if/ when situations require escalation to management. This position will also be responsible for reviewing overall CM operations, looking for areas of improvement, implementing necessary process changes and/ or identifying operational efficiencies that can be gained by standardizing processes. Aside from contributing to the timely flow of transactions you will work with internal and external customers to appropriately deposit funds and identify opportunities to improve/ standardize process. Accurate processing of transactions is the basis for and contributes to the integrity of state and federal reporting. Due to the variety of transaction types across multiple lines of business, all errors and variances need to be researched and corrected in a timely manner and/or escalated for resolution. The successful candidate should possess excellent communication skills, extraordinary attention to detail and the ability to foster interpersonal relationships with co-workers, internal and external customers alike. 



 Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of bookkeeping principles and practices to perform complex work in assisting taxpayers on complex tax matters, and 2) the ability to use independent judgment, initiative, and discretion to make determinations on varied matters. All positions in this classification assume the qualifications of: Accounting Assistant and Accounting Associate I.


The backgrounds of well-qualified candidates will demonstrate the following competencies:

  1. Proven examples where initiative and attention to detail contributed to operational process improvements.
  2. Proven ability to effectively schedule work, delegate, instruct, review and monitor the work of support staff.
  3. An ability to be flexible and adjust to business needs while balancing multiple tasks and priorities. Strong time management skills and the ability to meet tight deadlines are essential. 
  4. Outstanding customer service skills coupled with a strong work ethic and ability to excel while working with multiple stakeholders to achieve common goals. Teamwork is critical for success in this position.
  5. A proven ability to data-enter a considerable amount of transactions yielding a high level of accuracy as well as the ability to work within Microsoft Office Suite.



Please upload a recent resume, cover letter addressing the competencies listed above and copies of post-secondary transcripts. For questions about this position, please contact Marie Marro at To request a paper application, please contact Ashley Smith at


The bi-weekly dollar values of some State-paid benefits for full-time employees include: $14.60 for dental insurance; 14.11% of employee’s pay towards retirement; and, depending on the employee’s annual pay, at least 85% ($400.34) of health insurance premiums (more information is available here). Participation in the Health Premium Credit Program can decrease the employee’s cost of health insurance by 5%. 


The Department of Health and Human Services is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.