Acute Care Facilities Team Leader

Augusta, Maine, United States | Human Services | Full-time

Apply by: April 16, 2021
Social Services Program Specialist II
Opening Date: April 5, 2021    

Closing Date: April 16, 2021

Job Class Code: 5093
Grade:  25 (Supervisory)
Salary: $49,566.40-$67,308.80
Position Number: 02031-1081       


Agency information:

 The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Division of Licensing and Certification (“DLC”) provides regulatory oversight to protect vulnerable populations from harm and substandard quality of care by enforcing state and federal regulations related to the provision of health services. 

Job duties:

 As a lead surveyor within the Medical Facilities Unit of DLC, you will be part of a team of professionals responsible for ensuring  hospitals, nursing homes, home health agencies, hospices, ambulatory surgical centers, dialysis centers, intermediate care facilities for individuals with intellectual disabilities (“ICF/IIDs”), portable x-ray providers, outpatient therapy providers, and rural health centers are taking the very best care of their patients by complying with all relevant state and federal regulations.   


You will be the lead surveyor, with other co-workers as applicable, conducting surveys to determine whether a facility meets Federal and State requirements.  These surveys include, and are not limited to, initial certification or licensure, recertification or re-licensure, and revisits.  You will also investigate complaints of issues within these facilities.  


You will be the one to lead the survey/investigation team.  This includes ensuring required survey processes are followed, ensuring survey team members’ notes are completed and attached in the federal database, reviewing other team member’s work, and ensuring the statements of deficiencies (“SOD”) follow the Centers for Medicare and Medicaid Services’ (“CMS”) Principles of Documentation. While you will not have administrative supervisory duties (you will not do annual reviews, or give approval for time off), you will provide feedback to management on your team members’ performance in the field and provide leadership during surveys.


You will also review facilities’ Plans of Correction and, in conjunction with DLC management, determine if those plans will resolve the issues noted in in the SOD.   You will also provide technical assistance to providers, to help them understand federal and state regulations.


You will also:

  • Conduct pre-survey document reviews of all pertinent facility history;
  • Assign pre-survey and survey tasks to team members;
  • Lead the entrance and exit conferences with facility leadership and your team members;
  • Participate in training, including mandatory training required by CMS; and
  • Other related duties as assigned.

Statewide travel is required, and some assignments require overnights, which are reimbursed by the State.



 (Entry level knowledges, skills, and/or abilities may be acquired through, BUT ARE NOT LIMITED TO, the following coursework/training and/or experience.):

 An eight (8) year combination of education and/or professional experience in a health care setting.


Preferred candidates will ALSO have:

  • Knowledge of federal and state regulatory requirements for the types of healthcare facilities listed above;
  • Experience working in the types of healthcare facilities listed above;
  • Demonstrated critical thinking skills;
  • Knowledge of CMS’s Principles of Documentation;
  • Knowledge of State human resource practices and policies;
  • Ability to lead a team of people with diverse skills, knowledge, and backgrounds;
  • Ability to build and lead teams; and
  • Demonstrated excellent verbal and written communication skills.



 For additional information about this position please email Assistant Director Lynn Q. Hadyniak, JD at


To apply, upload a resume and cover letter* with your application.   In your cover letter, explain how you meet the Minimum Requirements above, and state whether you have any of the “Preferred candidates will have” attributes. 



To request a paper application, please contact



Benefits are vital to your health and well-being. We get it. Here’s what the State of Maine offers:

  • growth – build your career
  • health, dental, and vision insurance – take care of yourself
  • retirement savings – financially independent, even after you stop working
  • flexible spending accounts – manage out-of-pocket healthcare and/or daycare costs
  • Living Resources (employee assistance program) – overcome difficult situations with support
  • paid holidays – twelve each year
  • federal public loan forgiveness program – for qualifying loans and payments
  • statewide locations – from Kittery to Madawaska
  • training – develop knowledge, skills, and understanding

The bi-weekly dollar values of some State-paid benefits for full-time employees include: $14.60 for dental insurance; 14.11% of employee’s pay towards retirement; and, depending on the employee’s annual pay, at least 85% ($400.34) of health insurance premiums (more information is available here). Participation in the Health Premium Credit Program can decrease the employee’s cost of health insurance by 5%. 



The Department of Health and Human Services is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.