Assistant Director, DDS

Winthrop, Maine, United States | Human Services | Full-time

Apply by: April 15, 2021

Director of Operations, DDS

Opening Date: April 02, 2021

Closing Date: April  15, 2021

Job Class Code: 4066
Grade:  28 (Supervisory Services) 
Salary:  $54,995.20-$75,088.00 
Position Number: 02024-1311 


Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.


The Division of Disability Determination Services (DDS) is located in Winthrop and works cooperatively with the Social Security Administration (SSA) to provide timely, accurate and fair disability determinations for Maine citizens seeking social security disability benefits in accordance with Social Security policies, standards and regulations. 

Job duties:

As the Assistant Director for DDS, you will oversee and monitor day-to-day activities to ensure disabled citizens receive accurate and timely decisions on their disability claims and are treated compassionately and professionally throughout the application process.  You will:

  • partner with the DDS Associate Director to ensure that agency/SSA policies are consistently implemented and that agency/SSA goals and objectives are attained;
  • review and evaluate agency processes, and collaborate with the staff to continually improve business practices and implement state/federally mandated changes;
  • oversee the work of the supervisory staff, the Disability Hearing Unit, and agency-contracted medical consultants;
  • oversee DDS personnel actions and work closely with the Department’s Human Resources Service Center to ensure compliance with federal merit system principles, civil service rules and collective bargaining agreements; and
  • use innovative and creative approaches to enable the agency to navigate through mandated program changes.



To qualify for this position, your background must include an 8-year combination of training, experience, and education comprising a bachelor’s degree and 4 years’ experience adjudicating disability claims or comparable work which includes experience with the Social Security Act and associated policy.  Equivalent related work experience may be substituted for education on a year-for-year basis. Preference will be given to applicants with successful experience in supervising or managing a social services program or unit.

 SUPPLEMENTAL QUALIFICATIONS:  In order to properly evaluate your experience, please respond to the following performance areas in your cover letter. 

  1. The proven ability to successfully manage and motivate a large and diverse staff, manage change, and lead others in implementing organizational change.
  2. A well-established ability to prioritize, confront and resolve a broad range of operational and personnel problems in an effective, innovative, and timely manner.
  3. A strong understanding of the disability determination process, caseload management techniques, and the issues that face the Social Security disability program.
  4. A record that demonstrates a commitment to timely and high-quality customer service.
  5. A history of forging strong working relationships with partner agencies and their representatives.



Please submit all documents or files in a PDF format.

For additional information about this position please contact Lee Freeman, Recruitment & Retention Specialist at 207) 624-4191 or by email at

To request a paper application, please contact Ashley Smith at  . To apply, please upload a resume,cover letter, and transcript (transcript needed only if education is used to meet the minimum qualifications).


Benefits are vital to your health and well-being. We get it. Here’s what the State of Maine offers:

  • growth – build your career
  • health, dental, and vision insurance – take care of yourself
  • retirement savings – financially independent, even after you stop working
  • flexible spending accounts – manage out-of-pocket healthcare and/or daycare costs
  • Living Resources (employee assistance program) – overcome difficult situations with support
  • paid holidays – twelve each year
  • federal public loan forgiveness program – for qualifying loans and payments
  • statewide locations – from Kittery to Madawaska
  • training – develop knowledge, skills, and understanding

The bi-weekly dollar values of some State-paid benefits for full-time employees include: $14.60 for dental insurance; 14.11% of employee’s pay towards retirement; and, depending on the employee’s annual pay, at least 85% ($400.34) of health insurance premiums (more information is available here). Participation in the Health Premium Credit Program can decrease the employee’s cost of health insurance by 5%. 



The Department of Health and Human Services is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.