Supervisor of Licensing

Augusta, ME 04330, USA | Administrative & Office Support | Full-time

Apply by: Sept. 25, 2020
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Department of Professional and Financial Regulation, Board of Licensure for Professional Engineers

Opening Date: September 14, 2020

Closing Date: September 25, 2020 

Job Class Code: 9317
Grade: 18
Salary: $34,590.40 – $46,092.80 
Location: Augusta, ME

Description: 

This is administrative work in supervisory nature and directing the licensing staff of the small department and overseeing related licensing activities. Responsibilities include hiring, training, supervising, and evaluating licensing staff; training licensing agents, municipal officials, and others in the department of procedures; providing proper materials; advising on law changes; ensuring license amount are handled properly; auditing delinquent or problem accounts; and monitoring department licensing activities. Supervision is exercised over a staff of clerical employees. Work is Performed under limited supervision.

Primary responsibilities include:  

  • Plans, organizes, and assigns work of licensing section in order to ensure established unit goals and objectives are accomplished in a timely and effective manner.
  • Interviews, selects, trains, and evaluates licensing staff in order to ensure qualified staff.
  • Trains, instructs, guides, and advises municipal officials, licensing agents and/or others in procedures, laws, and regulations in order to ensure agent’s participation meets established procedures and guidelines.
  • Conducts workshops and refresher training programs statewide in order to ensure agents are properly trained. Conducts on-site visit of participating and new agents in order to ensure quality and integrity of the program.
  • Writes and distributes memos and updated guidelines for procedure manuals in order to advise others of changes in laws and procedures.
  • Speaks before associations, workshops, legislature, seminars, and conventions in order to provide licensing information.
  • Appraises and evaluates agent performance of registration and licensing activities in order to take necessary corrective action.
  • Evaluates procedures to identify deficiencies and recommends and implements new/revised procedures in order to improve program efficiency.
  • Acts as departmental contact for interest groups in order to provide direction and representation.
  • Drafts and types form letters, instructions, applications, and correspondence in order to respond to inquiries and provide information.
  • Gathers and compiles statistical data in order to provide information.
  • Prepares and compiles budgetary estimates dealing with assigned programs as required in order to assist in budget preparation.
  • Directs and oversees maintenance of assigned programs in order to ensure records are acceptable for audit and the use of agency management.
  • Monitors, examines, and reviews forms, licenses, applications, records, and files processed by staff in order to ensure completeness and accuracy.
  • Monitors and provides backup assistance for licensing computer system in order to ensure smooth operation and adequate record keeping.
  • Develops, formulates, and writes proposals to amend statutory or rule changes for numerous licensed entities in order to assist in meeting mandates of consumer protection and the licensing of competent practitioners.
  • Prepares legislative testimony and testifies before legislative committees in order to present the agency’s position or answer questions.
  • Implements and complies with human resource laws, policies, procedures and practices such as: AA/EEO, recruitment, employment, position classification, performance appraisals, training, discipline, contract administration, human resource components of security protocols of agency information security and confidentiality policies, and employee safety.

To be successful in the position, you must have knowledge of and experience in:

  • Knowledge of applicable laws, rules, regulations, policies and procedures.
  • Knowledge of basic supervisory and office management principles, practices, and techniques.
  • Knowledge of training techniques.
  • Knowledge of licensing titles, registration, and procedures.
  • Ability to supervise subordinate personnel.
  • Ability to prepare and conduct training programs.
  • Ability to operate a personal computer/computer terminal.
  • Ability to conduct on-site reviews to determine compliance with fiscal and procedural reporting requirements.
  • Ability to interpret laws, rules, and regulations.
  • Ability to interact with municipal employees, agents, law enforcement, associates, and other individuals.
  • Ability to communicate effectively.
  • Ability to write clearly and effectively.
  • Ability to establish and maintain effective working relationships.
  • Ability to use applicable computer programs.

Qualifications: 

A six (6) year combination of education, training, and/or experience which demonstrates a knowledge of office practices, including some supervisory experience.

Application Instructions:

Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, copies of post-secondary transcripts, licensing, registration and certifications.  If you require a paper application, please contact Human Resources at (207) 623-6700. 

Contact Information: 

Becky Pushard, HR Generalist - 207/623-6734 or rebekah.j.pushard@maine.gov 

Why work for the State of Maine?

Benefits:

The value of State’s share of Employee’s Retirement Contribution: 14.11% of pay for bargaining unit positions. 

The value of State-paid Dental Insurance:  $14.60 biweekly.

The value* of State-paid Health Insurance: 

100% State Contribution = $470.99 biweekly / Employee pays nothing
95%  State Contribution = $447.44 biweekly / Employee pays: 5%  = $23.55 biweekly
90%  State Contribution = $423.89 biweekly / Employee pays:10% = $47.10 biweekly
85%  State Contribution = $400.34 biweekly / Employee pays:15% = $70.65 biweekly

*The level of the actual value of state paid Health Insurance will be based on the employee's wage rate and status with regard to the health credit premium payment. To explore the cost of coverage for specific situations, please consult these tables.

Maine State Government is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.