Human Resources Generalist (PSC I)

Augusta, ME 04330, USA | Human Resources | Full-time

Apply by: July 14, 2020

Department of Administrative and Financial Services, Security and Employment Service Center

Opening Date: June 29, 2020

Closing Date:  July 14, 2020 

Job Class Code: CA25
Grade:     25 (Confidential)
Salary:   $49,192.00 – $67,329.60 
Location:  Augusta


We are looking for a talented and resourceful individual to join our team in serving human resource needs of four state departments (Public Safety, Labor, Defense & Veterans and Emergency Management and Professional & Financial Regulation). 

This person will have the opportunity to thrive in a fast-paced environment, demonstrate critical thinking skills, utilize strong investigative writing skills.  Our work is challenging but rewarding.  The environment is dynamic and team work is essential.  If you are analytical, an effective communicator, enjoy collaborating, coaching and working with others, easily adapt to ever changing demands, this could be the position for you.

The Security and Employment Service Center, a unit within the Department of Administration and Financial Services, provides full human resource services that include labor relations, investigations, training, managing Family Medical Leaves, and recruitment (job postings/selection processes). The position requires flexibility and adaptability in a busy and dynamic team environment and is an integral part of a ten-member human resources staff, working under the direction of the Human Resource Manager. 

Primary responsibilities include:  

  • Provide ongoing employee relations support to agency managers, including technical assistance and guidance with HR processes/policies, contract interpretation and administration, and preparing for and resolving grievances
  • Investigate internal and external complaints and allegations of employee misconduct, write detailed investigation reports, and work with department management to resolve and implement investigation outcomes
  • Provide HR support to managers on matters of coaching, performance management, corrective action and discipline
  • Develop and deliver HR related training programs to managers and staff in the areas of: performance management, employee relations, contract administration/discipline, new employee orientation, selection and payroll
  • Serve as a resource to hiring managers as part of the recruitment and hiring process.
  • Assist with classification activities
  • Respond to questions and provide information about Family Medical Leave utilization.

To be successful in the position, you must demonstrate the following competencies:

  • Knowledge, expertise and experience in conflict resolution including labor/management disputes/disagreements
  • Effective oral and written communication skills and the ability to listen, consult, advise, mediate, train and collaborate with others
  • Ability to investigate complaints and allegations of misconduct, write detailed reports and assist with resolution of resulting issues
  • History of providing effective, responsive human resources and labor relations services
  • Ability to interpret and administer collective bargaining agreements, civil service rules and laws, policies, state and federal laws and procedures
  • Ability to positively contribute to a collaborative team environment 


To qualify, you must have demonstrated education and/or experience in education, training and/or experience in human resources or a related field. Preference will be given to candidates with demonstrated skills and experience in human resources within a unionized environment, experience in conducting investigations and writing investigative reports, and demonstrated development and delivery of training programs.

Questions about this position should be directed to Susan Bell, HR Director at or 207/623-6733.  

Application Instructions:

Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, copies of post-secondary transcripts, licensing, registration and certifications.  If you require a paper application, please contact Human Resources at (207) 623-6700. 

Contact Information: 

Becky Pushard, Human Resources Generalist, at 207/623-6734  or 

Why work for the State of Maine?

Benefits: (effective July 1, 2020)

The value of State’s share of Employee’s Retirement Contribution: 18.91% of pay for confidential positions 

The value of State-paid Dental Insurance:  $14.60 biweekly.

The value* of State-paid Health Insurance: 

100% State Contribution = $470.99 biweekly / Employee pays nothing

95%  State Contribution = $447.44 biweekly / Employee pays: 5%  = $23.55 biweekly

90%  State Contribution = $423.89 biweekly / Employee pays:10% = $47.10 biweekly

85%  State Contribution = $400.34 biweekly / Employee pays:15% = $70.65 biweekly

*The level of the actual value of state paid Health Insurance will be based on the employee's wage rate and status with regard to the health credit premium payment. To explore the cost of coverage for specific situations, please consult these tables.

Maine State Government is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.