Family Independence Program Manager – Working Cars for Working Families Program

Augusta, Maine, United States | Human Services | Full-time

Apply by: Sept. 18, 2020
Opening Date: September 4, 2020                         

Closing Date:  September 18, 2020                       

Job Class Code: 5060
Grade:     28
Salary: $52,499.20-$72,196.80/annually
Position Number: 02000-3853


Agency information:

The Department of Health and Human Services (Department) provides supportive, preventive, protective, public health and intervention services that safeguard the public health and assist our customers in meeting their needs. The Office for Family Independence (OFI) is responsible for administration of eligibility determination for a number of programs, including MaineCare, Temporary Assistance for Needy Families (TANF), Food Supplement, and Child Support. The Office for Family Independence has a current vacancy at its central office in Augusta, ME. 


Job duties:

 This limited period position is of a managerial nature in developing, implementing, and measuring performance of a new assistance program, the Working Cars for Working Families (WCWF) Program.  The WCWF Program will assist low income families with transportation for employment.  This position is responsible for the following: 


  • Management, implementation, and evaluation of the program;
  • Enforcement of program policy and process;
  • Oversight of the contract entered into with the organization selected as the WCWF vendor;
  • Serving as the primary point of contact at the department for the selected vendor; and
  • Reporting to Department management on all aspects of the program.


Typical duties in this classification include the following:


  • Developing, administering, evaluating, and modifying all policy, procedures, and guidelines for effective operation of the WCWF Program;
  • Managing a Department contract with a vendor providing services for the WCWF program;
  • Working with the selected vendor to develop and provide the Department with measurable data against objectives established in the contract and program regulations;
  • Creating, monitoring, and collecting data and related information in order to evaluate program success and continually improve its effectiveness and operation;
  • Directing all activities and operations of the WCWF Program;
  • Reviewing federal and state regulations and Department policies to determine program needs and ensure program compliance;
  • Developing and fostering collaborative relationships with vendors and other stakeholders identified by the Department;
  • Identifying needs and creating proposed plans of action to OFI senior management for continued improvement in program quality and effectiveness and integration with other OFI programs;
  • Working with the TANF/ASPIRE Senior Program Manager and other Department and OFI staff to respond to information, data, and any other needs related to annual audits.



 An eight (8) year combination of progressively responsible education, training, and/or experience which involves at least four (4) years of supervisory, and/or project or organizational management in law, business, non-profit, or the public sector.  The background of well-qualified candidates will demonstrate the following competencies:


  1. Exceptional organizational skills, attention to detail, and ability to balance competing priorities under tight deadlines while managing a project; 
  2. Proven skill and experience in interpreting and evaluating program compliance or quality issues;
  3. Strong interpersonal and communication skills, including a proven ability to effectively communicate complicated ideas and creatively resolve complex problems.



 For more informtation about this position, please contact Lee Freeman at 

  To request a paper application, please contact .

 Please note: applications sent with cover letters that do not have the information required above may not be considered for this vacancy.


Value of State’s share of Employee’s Retirement: 14.11% of pay   
Value of State-paid Dental Insurance:  $14.60 biweekly

Value of State-paid Health Insurance*:

Level 1:  100% State Contribution = $470.99 biweekly (employee pays nothing)
Level 2:  95% State Contribution = $447.44 biweekly (Employee pays: 5%)
Level 3:  90% State Contribution = $423.89 biweekly (Employee pays: 10%)
Level 4:  85% State Contribution = $400.34 biweekly (Employee pays: 15%)
*The level of actual value of state paid Health Insurance will be based on employee’s wage rate and status with regard to the health credit premium program as of July 1, 2020. 

To explore the cost of coverage for specific situations, please consult these tables.


The Department of Health and Human Services is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.