Crisis Team Worker

Bangor, Maine, United States | Human Services | Full-time

Apply by: Jan. 29, 2020

Mental Health Worker III

Opening Date:  January 15, 2020

Closing Date:  January 29, 2020

Job Class Code: 4017
Grade: 17
Salary: $18.18 - $23.02/hr.* 

* In addition to base pay this position is eligible for shift differential, medication pay, and direct care pay.

Position Number: 03030-4735 & 03030-4736


Agency information:

The Department of Health and Human Services (DHHS) provides supportive, preventive, protective, public health and intervention services that protect the public health and assist our customers in meeting their needs; and assists families in providing for the developmental, health and safety needs of their children. The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of adults throughout Maine.


The OADS’ Crisis Prevention and Intervention team assists individuals, their families, guardians, and community providers before, during, and after, crisis incidents. The Crisis program operates 24 hours per day; which requires Crisis Team staff to work 8, 12 and/or 16 hour shifts on a rotating basis including nights, weekends, overnights and holidays.

This position requires frequent travel on an intermittent basis, to varying locations state-wide.

Job duties:

 As a Crisis Team Worker:  

  1. You will provide prevention and intervention services in the form of telephone, mobile outreach and in-home support services.
  2. The Crisis Team operates short-term crisis residential services; therefore, you will be assigned rotating shifts in this setting.
  3. You will have regular contact with local hospitals, law enforcement and other community professionals.
  4. You will assist in crisis safety planning, attend meetings, and provide written documentation of all crisis related activity.


 Four (4) years of education and/or progressively responsible experience which would provide knowledge and abilities in working with individuals with developmental disabilities, mental illness, and acquired brain injury. This position requires certification to administer medication, CPR, and First Aid. Safety Care, or other department approved training in behavioral prevention/intervention techniques is also required. A valid driver’s license is required. You must be able to work 8-12 hour rotating shifts (at a minimum) and have rotating days off. Overtime is expected and may, at times, be mandatory.

Knowledge of positive behavioral supports is strongly desired.


  1. Providing direct care support services to individuals with developmental disabilities, brain injury, autism or other individuals. Please describe your previous duties and the population(s) you served.
  2. Working with hospitals, law enforcement and/or other community professionals regarding crisis safety planning for individuals.
  3. Your ability to write and communicate effectively. Please describe your experience with written communication and/or documentation such as reports, notes and/or memos.


To apply, please upload a resume, cover letter addressing the 3 performance areas above, and a copy of your transcripts (if required). For questions about this position, please contact Lorrie Mitchell at 287-7006. To request a paper application, please contact Ashley Smith at 

Value of State’s share of Employee’s Retirement: 19.27% of pay   
Value of State-paid Dental Insurance:  $14.31 biweekly

Value of State-paid Health Insurance*:

Level 1:  100% State Contribution = $461.75 biweekly (employee pays nothing)
Level 2:  95% State Contribution = $438.66 biweekly (Employee pays: 5%)
Level 3:  90% State Contribution = $415.58 biweekly (Employee pays: 10%)
Level 4:  85% State Contribution = $392.49 biweekly (Employee pays: 15%)
*The level of actual value of state paid Health Insurance will be based on employee’s wage rate and status with regard to the health credit premium program as of July 1, 2019.


The Department of Health and Human Services is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.