Augusta, ME Full-time

Application closes: Dec. 13, 2019
Management Analyst II
Opening Date: November 22, 2019     

Closing Date:  December 13, 2019

Job Class Code: 0393
Grade: 24 (Pro/Tech Svcs)
Salary: $42,681,60 - $57,844.80/yr.
Position Number: 02000-3068


Agency information:

The Department of Health and Human Services (DHHS) provides supportive, preventive, protective, public health and intervention services that safeguard the public health and assist our customers in meeting their needs.  The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.  We have a current vacancy in our Augusta office.

Job duties:

 As an Information Services Data Analyst within OCFS, you will play a pivotal role in both the successful management of the many social service programs and the operations of the OCFS Information Services systems.  You will provide monthly, quarterly, annual and ad-hoc data and reporting to both OCFS internal and external customers, DHHS executive management, the State Legislature and the federal government.  You will work closely with program management in the development and distribution of data and reporting of OCFS programs.  You will also be responsible for developing and supporting management level data and the reporting for evaluation of OCFS practice improvement measures.  You will have a direct role in state and federal audits and the support of OCFS processes to meet federal requirements.  You will be responsible for receiving new data requests, the timely processing of data requests, providing analysis on data outcomes and creating clear and concise reports.  As an Information Services Data Analyst your core duties will include:

  • Providing a programmatic perspective in the creation of data sets for the Office of Child and Family Services. 
  • Producing, reviewing and auditing all required reporting according to time expectations.
  • Reviewing, revising, updating and/or developing OCFS management and performance outcome reports.
  • Producing, analyzing, monitoring and auditing child and family services and child protection data for use by OCFS, DHHS, other State Departments, the Maine State Legislature and Federal partners.
  • Collaborating with colleagues and partner agencies in collecting and discussing performance data and feedback to identify problems and support the creation and implementation of solutions that improve quality of service delivery.
  • Using PL/SQL to write code to create data extracts and provide analysis of data for development and production of reports to meet the requirements and requests of OCFS, DHHS, other State offices and the Federal government. 
  • Monitoring and reporting on program performance to ensure overall conformity to established policies and quality standards.
  • Monitoring and reporting on changes to federal requirements.


Well-qualified candidates will possess the following competencies:


  1. The ability to ensure program integrity through the consistent interpretation of policy, procedures, and regulations.
  2. A demonstrated ability to complete multiple tasks in a fast-paced environment with minimal supervision.
  3. A record consistently demonstrating strong personal attributes and leadership skills including professional integrity, self-organizational skills, and effective decision making and communication skills.
  4. A demonstrated ability to analyze and produce data reports.
  5. A demonstrated ability to clearly communicate critical information effectively and manage consumers’ responses and feedback.


 In order to qualify, you must have an eight (8) years of education, training, and/or experience analyzing, evaluating, and/or developing improvements to organizational and/or managerial systems, programs, and practices.

Please include a cover letter addressing the following performance areas:

  1. Describe your knowledge and use of information management systems, data sets and reports.
  2. Describe your experience with information extract and the production of reports.  Please provide a sample report.
  3. Describe your abilities and experience in gathering, assembling, calculating or analyzing and drawing valid conclusions on data.


Please submit a cover letter addressing your skills and/or prior experience in each of the three areas above. If you do not provide this information your application may not be processed.



For additional information about this position please contact Lori Geiger Information Systems Manager, at (207) 624-7911 or by email at lori.geiger@maine.gov.  To apply, please upload a recent resume (if available) and cover letter addressing each of the four preferred skills/experience areas above. To request a paper application, please contact Ashley Smith at Ashley.Smith@Maine.gov.      

Value of State’s share of Employee’s Retirement: 14.47% of pay   
Value of State-paid Dental Insurance:  $14.31 biweekly

Value of State-paid Health Insurance*:

Level 1:  100% State Contribution = $461.75 biweekly (employee pays nothing)
Level 2:  95% State Contribution = $438.66 biweekly (Employee pays: 5%)
Level 3:  90% State Contribution = $415.58 biweekly (Employee pays: 10%)
Level 4:  85% State Contribution = $392.49 biweekly (Employee pays: 15%)
*The level of actual value of state paid Health Insurance will be based on employee’s wage rate and status with regard to the health credit premium program as of July 1, 2019.


The Department of Health and Human Services is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.