Performance Improvement Specialist

Augusta, Maine, United States Full-time

Application closes: Dec. 9, 2019
Comprehensive Health Planner II
Opening Date: November 21, 2019

Closing Date:  December 9, 2019

Job Class Code: 5050
Grade: 26 (Pro/Tech)
Salary: $46,446.40 - $63,065.60 / yr.
Position Number: 2031-1351            


Agency information:

The Department of Health and Human Services (DHHS) provides supportive, preventive, public health and intervention services that protect the public health and assist our customers in meeting their needs.


The mission for the Maine Center for Disease Control and Prevention (Maine CDC), within which this position is located, is to develop and deliver services to preserve, protect, and promote the health and well-being of the citizens of Maine.

Job duties:

 As the Maine CDC’s Performance Improvement Specialist within the Accreditation and Performance Improvement Program, you will work with the leadership to assure that data is efficiently and effectively collected, analyzed, and reported.  You will also assure that the data is used for performance monitoring, planning, and policy development.  You will be responsible for extracting data from multiple systems by utilizing enhanced querying capabilities, and by developing and scripting complex queries.  You will create and maintain data visualization tools used by program managers and Maine CDC leadership to evaluate program performance and process improvements. 


You will also:

  • Provide technical assistance to program staff in the development of performance measures, extraction of data from various data systems and use of the data for program improvement.
  • Develop and maintain performance data across Maine CDC.
  • Aid in the oversight and maintenance of data-related information displayed on the Maine CDC website.



A Bachelor’s Degree in Public/Community Health, Health Administration, Health Sciences, or Health Education; Public Administration, Government, Social Work, or a closely-related field; and three (3) years’ professional experience in the planning, development, coordination, and/or evaluation of health or related programs or services -OR- an equivalent seven (7) year combination of education, training, and experience. 

 Preferred candidates will also have:

  • Educational background in Informatics or Data Analytics
  • Experience in collecting, analyzing and summarizing quantitative and qualitative data for use in evaluating program performance.
  • Experience with databases such as Microsoft Access, SQL Server and Oracle and report writing and visualization software, such as Tableau, Cognos, or SSRS.
  • Proficiency in using data management systems, including layered data and querying capabilities and data linkages.
  • Experience in implementing quality improvement projects
  • Experience in establishing or implementing performance management metrics and systems
  • Skills in the development and maintenance of websites.
  • Attention to detail and ability to maintain thorough documentation of processes and procedures.
  • Initiative and the ability to work independently. 
  • Written and verbal communications to a wide variety of audiences, including translation of technical analytics to non-technical audiences and solid customer service skills.
  • Ability to work with teams of technical and non-technical colleagues.


 For additional information about this position please contact Nancy Birkhimer, Accreditation and Performance Improvement Manager at (207) 287-5716.


*To apply, please upload a resume and cover letter with your application.

*In your cover letter, you must provide the following information:

  • explain what prior education and/or experience you have had related to the elements under “Job Description,” above; and
  • explain which, if any, of the attributes under “Preferred candidates will also have” section, above.


Please note: applications sent with cover letters that do not have the information required above may not be considered for this vacancy.


To request a paper application, please contact .


Value of State’s share of Employee’s Retirement: 14.47% of pay   
Value of State-paid Dental Insurance:  $14.31 biweekly

Value of State-paid Health Insurance*:

Level 1:  100% State Contribution = $461.75 biweekly (employee pays nothing)
Level 2:  95% State Contribution = $438.66 biweekly (Employee pays: 5%)
Level 3:  90% State Contribution = $415.58 biweekly (Employee pays: 10%)
Level 4:  85% State Contribution = $392.49 biweekly (Employee pays: 15%)
*The level of actual value of state paid Health Insurance will be based on employee’s wage rate and status with regard to the health credit premium program as of July 1, 2019.


The Department of Health and Human Services is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.