Public Service Manager II – Deputy Director (Agency Promotional Only)

Augusta, Maine, United States Full-time

Application closes: Oct. 18, 2019

Public Service Manager II – Deputy Director

Agency Promotional Only

Maine Revenue Services

LOCATION: Augusta, Maine

CODE:  MA31     PAY GRADE: 31 - Salary: $61,443.20 - $84,489.60/annually


CLOSES:  October 18, 2019


Job Description:

This is professional services work of a policy, managerial, legal and statistical analysis nature in directing and providing management within the Property Tax Division. The primary purpose of the position is to manage the division’s operations by developing, implementing and evaluating programs, policies and resource allocations. The position is also regularly required to assist in drafting, evaluating and selecting courses of action on legislative proposals put forward by the governor, legislators, and the public for the Legislature’s consideration. Additionally, the position is responsible for the formation of policy initiatives for the agency and for leading teams that effectuate operational initiatives that impact the entire agency.

Work is performed under limited supervision. 

Typical Duties:

  • Directs the Property Tax Division during the absence of the director to provide continuity of operations.
  • Establishes work priorities, directs and delegates to ensure work is completed in a timely manner and to provide quality taxpayer and municipal assistance.
  • Interviews and selects candidates to ensure adequate and qualified staff is available to perform tax support functions.
  • Forecasts budget requirements and estimates revenue and cost programs administered by the agency to provide estimates for statewide budget forecasting.
  • Provides strategic leadership in the development of a framework and organizational structure that will support quality services.
  • Serves as a member of the Maine Revenue Services executive management team and provides guidance to the executive director in the formulation of bureau-wide administrative, operational and programmatic policies.
  • Exercises independent professional judgement and commits substantial resources to further the best interest of the state by drafting RFPs, selecting vendors, awarding bids, negotiating terms and conditions for the purchase of systems and contracted services including budgeting, planning and resource allocation to ensure state resources are used effectively and efficiently.
  • Advises executive management concerning the impact of state legislative proposals.
  • Develops and drafts recommendations for new or revised laws, rules, and regulations to ensure correctness and enforceability and assists the governor’s office in crafting legislative proposals that effectuate desired goals. Analyzes, and interprets new and revised laws and rules, and provides non-partisan testimony before legislative committees and at public hearings to provide and disseminate data on the impact of proposed changes and ensure compliance with existing state laws and regulations.
  • Researches, organizes, and coordinates legal matters to provide technical interpretation of laws, respond to taxpayer appeals.
  • Speaks to public under conditions requiring considerable tact to explain tax laws, rules, etc.
  • Implements, administers, and complies with human resource laws, policies, procedures, and practices, including: AA/EEO recruitment, employment, position, classification, performance appraisals, training, discipline, contract administration, communication systems, and employee safety to ensure fair and equal treatment of subordinate personnel.



A ten-year combination of experience, education, training and management in professional tax administration. Specific qualifications include:

  • Proven ability to manage multiple complex tax programs, including the ability to plan, prioritize, direct and evaluate the operations for continued improvement and efficiencies.
  • Demonstrated record of staff mentorship and professional development advocacy.
  • Proven ability to communicate effectively.
  • Demonstrated knowledge of Maine tax laws; preference will be given to those with knowledge of Maine property tax laws.
  • Bachelor’s degree or higher (extensive and documented experience well beyond the minimal qualifications may be considered in lieu of a bachelor’s degree).


Please note: All candidates applying for a position at Maine Revenue Services will be subject to a tax clearance check.  In order to be selected for a position, an applicant must have filed all his or her Maine returns and paid all Maine tax liabilities.

For all candidates not currently employed at Maine Revenue Services:  State law requires that applicants seeking initial employment with Maine Revenue Services undergo a fingerprint based state and federal criminal history record check.



The value of State’s share of Employee’s Retirement:   19.27% for confidential positions.  The value of State-paid Dental Insurance:  $14.31 biweekly. The value* of State-paid Health Insurance:

Level 1:  100% State Contribution (employee pays nothing):  $461.75 biweekly

Level 2:  95% State Contribution (employee pays 5%):  $438.66 biweekly

Level 3:  90% State Contribution (employee pays 10%):  $415.58 biweekly

Level 4:  85% State Contribution (employee pays 15%):  $392.49 biweekly


 *The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status with regard to the health credit premium program.



Mindy Hansen, HR Generalist

General Gov. Service Center,

74 State House Station,

Augusta, Maine 04333-0074

207-624-7430 (T)