Director of Offices of Special Services - Birth to 20 (Public Service Executive II)

Augusta, Maine, United States Full-time

Department of Education

Public Service Executive II – Director of Office of Special Services – Birth to 20

CODE:  EA38                       PAY GRADE: 38 - $81,536.00 – $112,112.00/annually


CLOSES:  July 31, 2019


The primary focus of this leadership position is to provide policy and operational leadership for the Office of Special Services–Birth to 20 overseeing special services for school age children and children served by Child Development Services (CDS).  This position formulates and directs the implementation of education policy of the Department of Education related to education in Maine for these two sections: (1) Special Services (school age children) including the teams of Private Schools/State Agency Client Team, Public Schools Team, Special Projects/Due Process & Dyslexia Team and Finance Team and (2) Child Development Services including 9 regional sites ensuring programs for these two sections are in alignment with the Commissioners policy agenda.

The Director is responsible for the comprehensive coordination and alignment of policies, programs and initiatives of the Office of Special Services –Birth to 20.  In collaboration with the Commissioner and the senior leadership team, the person in this position will provide leadership in strategic planning and in clearly articulating the necessary mission and priorities of the Office of Special Services –Birth to 20 for the effective operation of multiple programs and activities and to achieve strategic goals. The Director of Special Services–Birth to 20 is a member of the Department’s leadership team. Supervision is exercised over a variety of personnel and work is performed under general direction.

Knowledge, skills and abilities:

  • Knowledge of implementing standards-based reform.
  • Knowledge of policy positions and educational initiatives of the Department and the Governor.
  • Knowledge of current learning research and exemplary educational practices.
  • Knowledge of continuous improvement principles, processes and practices and systemic change principles and theories.
  • Knowledge of state and federal laws, rules, and regulations applicable to and enforced by the Department.
  • Knowledge of management and leadership theory, principles, and practices.
  • Knowledge of labor relation and human resource policies, rules, and laws.
  • Knowledge of the legislative process and of current and emerging state and federal legislation, rules and regulations impacting education.
  • Knowledge of and ability to explain requirements and regulations to Department staff, local school districts, and the public.
  • Knowledge and experience in analyzing, interpreting, and applying data to inform educator certification approval processes.
  • Ability to provide functional direction and quality improvement strategies to professionals from various fields and to recommend and develop corrective action plans and programs to resolve areas of staff and programs deficiencies.
  • Ability to develop and implement policies to enhance Department operations and services including the delivery of services.
  • Ability to represent the Commissioner of Education’s policy agenda.
  • Ability to establish and maintain effective working relationships with legislators, State Department employees, State Board of Education, local school officials, educational stakeholders and the public.
  • Ability to lead, direct and supervise professional staff, set performance-based objectives for staff and evaluate results.
  • Ability to assist organizations with systemic change strategies/organizational development.
  • Ability to maintain confidentiality and use discretion and judgment in dispensing information.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to establish and maintain effective working relationships; facilitate group dynamics; use exemplary interpersonal skills; and provide leadership within a collaborative team.
  • Ability to develop and administer program budgets.
  • Ability to lead, direct and effectively manage professional staff and to motivate employees to be self-directed within teams and to maximize their capabilities.
  • Ability to collaborate with other State agencies, U.S. Department of Education, and other stakeholder organizations.
  • Ability to identify and analyze issues, use data, reach logical conclusions, and make sound recommendations/decisions.
  • Ability to communicate complex information orally and in writing to varied audiences.
  • Ability to establish and maintain a high-quality workforce.



  • Serve as a member of the Commissioner’s leadership team in order to develop and implement Department policies, operations, services and initiatives in order to align with the Department’s strategic plan and to discuss and solve agency-wide problems and issues.
  • Collaborate and coordinate within the Department with colleagues and teams on a regular basis to collect performance data and customer feedback in order to identify problems and create and implement solutions in order to align educational programs and activities across teams to effectively achieve the mission of the Department.
  • Lead/directs the Office of Special Services –Birth to 20 (includes Child Development Services (CDS))and Special Services(school age children)teams responsible for Private Schools/State Agency Client, Public Schools, Special Projects/Due Process & Dyslexia and Finance programs in order to explain administrative and program goals, objectives, and policies; and identifying and resolve problems and oversee the provisions of special education programs(birth to 20) and technical assistance in these areas.
  • Leads and controls teams’ long-range planning activities and facilitates attainment of goals and objectives consistent with the Department’s strategic plan, in order to ensure that customer service needs are met; that Department directives and state and federal laws and rules are implemented; and that education and related services delivery are integrated for maximum efficiency
  • Ensures the Office of Special Services –Birth to 20 collaborates with school units, state agencies, private assistance providers, other department Directors and their staff in order to ensure that academic and non-academic services are made available, as needed, to students.
  • Confers with, consults and advises school administrators and special education staff on matters relating to education initiatives and other related matters in order to ensure that customer service needs are met; that Department directives are followed; and that education and related services delivery are integrated for maximum efficiency.
  • Represent the Commissioner at local, state and national level in order to communicate the Commissioner’s and Chief Executive Officers’ policy agenda.
  • Serve as liaison to committees and task forces of the Commissioner and the Department as assigned in order to participate on behalf of the Commissioner and represent the Commissioner’s and Chief Executive Officers’ policy agenda.
  • Interpret statutes and departmental policies related to team functions, programs and activities, the implementation of State and federal programs for the Office of Special Services –Birth to 20or other initiatives for schools in order to provide consistent interpretations and implementation of policies and procedures and to identify areas of law of policy that need clarification or improvement.
  • Legislative duties including overseeing the development of Department position statements and fiscal impacts that represent the current chief executive’s goals and initiatives and to testify before legislative committees in order to provide information and the Department’s position. Present legislative testimony and participate in work sessions.
  • Supervise and manage CDS director and team coordinators of the Office of Special Services –Birth to 20 in order to oversee the coordinator’s management of the offices’/team’s operations, finances, budgets, resource allocations and expenditures.
  • Provide support to the members of the Office of Special Services –Birth to 20 through/staff formal meetings, team building exercises and, coaching opportunities in order to facilitate staff improvement for the purpose of achieving a high-quality workforce.
  • Approve and oversee the Office of Special Services –Birth to 20’sCDS Director’s and team coordinator’s management and maintenance of State statute and rule chapters in area of responsibility, to include drafting revisions or new State statutes or rules in order to ensure statutes and rules are current and relevant to the needs of the programs.
  • Approves and Oversee the director’s/coordinator’s administration of the procurement of goods and services including requests for proposals (RFPs) and management of contractual agreements and memorandums of understanding in order to ensure that State and Department procurement and agreement requirements and the Department’s current needs are met.
  • Approve and oversee web content for the Office of Special Services –Birth to 20in order to ensure content is current and relevant to constituent needs.
  • Conduct timely and evidence-based performance evaluations of the Office of Special Services –Birth to 20 coordinators, CDS Director and other staff under direct supervision in order to provide timely and appropriate review of each staff’s performance.
  • Oversee the CDS Director’s and coordinators timely and evidence-based performance evaluations of their staff in order to ensure timely and appropriate review of their staff’s performance.


Bachelor’s Degree plus 10 years related experience. A Masters’ Degree in Special Education or related is preferred along with direct experience in the areas of special education and federal programs.


The value of State’s share of Employee’s Retirement:  19.27% of salary for confidential positions.  The value of State-paid Dental Insurance:  $14.31 biweekly.  The value* of State-paid Health Insurance:


  • Level 1:  100% State Contribution (employee pays nothing):  $461.75 biweekly
  • Level 2:    95% State Contribution (employee pays 5%):  $438.66 biweekly
  • Level 3:    90% State Contribution (employee pays 10%):  $415.58 biweekly
  • Level 4:      85% State Contribution (employee pays 15%):  $392.49 biweekly


*The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status with regard to the health credit premium program.



Mindy Hansen, HR Generalist

General Government Service Center

207-624-7430 (T)