Manager, Survey & Certification Unit, in the Division of Licensing and Certification

Augusta, ME Full-time

Public Health Nurse Supervisor
Opening Date: August 7, 2019           

Closing Date:  August 23, 2019

Job Class Code: 4052
Grade: 25
Salary: $53,227.20 - $70,366.41
Position Number: 02000-2080


Agency information:
The Department of Health and Human Services (DHHS) provides supportive, preventive, protective, public health and intervention services that protect the public health and assist our customers in meeting their needs. The Division of Licensing and Certification (Division) provides regulatory oversight to protect vulnerable populations from harm and substandard quality of care by enforcing state and federal regulations related to the provision of health services.

Job duties:

 As the Manager of the Survey and Certification Unit, you will be responsible for coordinating and leading the activities of the Acute and Long-Term Care survey and administrative support staff engaged in regulatory oversight of federally certified healthcare facilities throughout the state. You will be responsible for:

  • Ensuring that the Division fulfills the requirements of the Centers for Medicare and Medicaid Services (CMS) for federal certification of long-term care and acute care facilities. This will require you to have an in-depth knowledge of the CMS State Operations Manual and Medicare Conditions of Participation.
  • Ensuring that all state licensing requirements are met.
  • Ensuring that the Division meets the CMS State Performance Metrics for quality, frequency and enforcement measures related to survey and certification activities.
  • Providing quality assurance reviews of surveyor work-products. This will require you to have a thorough understanding of the CMS Principles of Documentation.
  • Ensuring that both federal and state enforcement actions are completed within established timeframes.
  • Working with supervisors to ensure that certification surveys and complaint investigations are conducted within established timeframes.
  • Participating in certification and licensing surveys and complaint investigations as needed. This will require you to complete all CMS mandatory surveyor training within 6 months of employment.
  • Ensuring that staff members are complying with DHHS and Division policies and procedures.
  • Triaging complaints.
  • Responding to questions from complainants, facilities and other stakeholders in a timely manner.
  • Engaging with healthcare facility leadership to address questions/concerns related to federal certification and state licensing activities.
  • Working with the CMS Regional Office; the CMS Fiscal Intermediary and healthcare facilities to ensure all State Agency requirements are met in health care facility certification processes.
  • Communicating with the CMS Regional Office and participating in CMS phone calls and conferences.


 A seven (7) year combination of education and experience in professional nursing.


 LICENSING/REGISTRATION/CERTIFICATION REQUIREMENTS: (These must be met by all employees prior to attaining permanent status in this class).

 Licensed as a Registered Professional Nurse as issued by the State Board of Nursing and a valid Maine driver's license.

Preferred candidates will ALSO have:
o Experience with state and federal regulations governing healthcare facilities
o Experience in leading effective teams
o Investigative skills/abilities in order to determine underlying causes of non-compliance with state/federal regulations
o Critical thinking skills
o Excellent written and verbal communication skills
o Time management skills and the ability to prioritize work


Please contact William Montejo at 287-4462 or by email at

 *To apply, upload a resume and cover letter with your application.


*In your cover letter, you must provide the following information:

1) explain what prior education and/or experience you have had doing the elements under “Job Description,” above; and

2) explain which, if any, of the attributes under “Preferred candidates will ALSO have” section, above.   


Please note: applications sent with cover letters that do not have the information required above may not be considered for this vacancy.


To request a paper application, please contact .


Value of State’s share of Employee’s Retirement: 14.47% of pay   
Value of State-paid Dental Insurance:  $14.31 biweekly

Value of State-paid Health Insurance*:

Level 1:  100% State Contribution = $461.75 biweekly (employee pays nothing)
Level 2:  95% State Contribution = $438.66 biweekly (Employee pays: 5%)
Level 3:  90% State Contribution = $415.58 biweekly (Employee pays: 10%)
Level 4:  85% State Contribution = $392.49 biweekly (Employee pays: 15%)
*The level of actual value of state paid Health Insurance will be based on employee’s wage rate and status with regard to the health credit premium program as of July 1, 2019.


The Department of Health and Human Services is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.