Support Enforcement District Supervisor

Sanford, Maine, United States Full-time

Opening Date: August 8, 2019

Closing Date:  August 23, 2019

Job Class Code: 5098
Grade: 24
Salary: $43,721 - $60,080 yr
Position Number:020001381

          Only Employees With Promotional Status In The Department of Health and Human Services May Apply.

Agency information:
The Department of Health and Human Services (DHHS) provides supportive, preventive, protective, public health and intervention services that safeguard the public health and assists our customers in meeting their needs. The Office for Family Independence (OFI) is responsible for administration of eligibility determination for a number of programs, including MaineCare, Temporary Assistance for Needy Families (TANF), Food Supplement and Child Support. The Division of Support Enforcement and Recovery (DSER), is responsible for the development and implementation of the rules, regulations, policies, and procedures necessary to assure that all non-custodial parents are contributing to the economic support of their children. Responsibilities include establishing paternity, locating missing non-custodial parents, and establishing and enforcing child support orders and representing the Department’s interest in the Maine District Court and the Family Division of the Maine District Court in matters pertaining to child support. The Division of Support Enforcement & Recovery currently has vacancies in Sanford and Rockland.

Job duties:

This is a supervisory role in planning, directing, and coordinating support enforcement, collection, recovery, and related court activities within an assigned district. Responsibilities include:
• directing and overseeing assigned program staff engaged in support enforcement and recovery activities;
• overseeing and coordinating the preparation, filing, and execution of cases with the Family Division of the Maine District Court System;
• developing, implementing, and monitoring program policies, rules, and regulations;
• reviewing and assessing program performance;
• coordinating district operations with other resources and agencies;
• resolving support enforcement and recovery activity issues within the region.


In order to qualify, you must have a six (6) year combination of training, education, and/or experience which would demonstrate knowledge of support enforcement and recovery activities to include at least two (2) years of experience in support enforcement and/or recovery. Preference will be given to applicants with 2 or more years’ experience as a State of Maine Human Services Enforcement Agent.
In addition to the direct hire application form, you must address each of the following items in order to be scored properly:

1. Provide examples of your previous experience which demonstrate your leadership abilities, including your skills in coaching and/or counseling.
2. Provide examples of your previous experience which demonstrate your planning and organizational skills.
3. Provide examples of your previous experience which demonstrate your communications and interpersonal relations skills.
4. Describe examples from your background experience which demonstrate your ability to make sound decisions taking into account all necessary information.



For additional information about this position, please contact Helen St.Pierre at (207) 624-6986. To apply, please upload a recent resume, cover letter addressing your competencies as listed above, and transcript (transcript needed only if education is used to meet the minimum qualifications).
**Failure to address the required competencies will disqualify your application. To request a paper application, please contact Ashley Vigue at

Value of State’s share of Employee’s Retirement: 14.47% of pay   
Value of State-paid Dental Insurance:  $14.31 biweekly

Value of State-paid Health Insurance*:

Level 1:  100% State Contribution = $461.75 biweekly (employee pays nothing)
Level 2:  95% State Contribution = $438.66 biweekly (Employee pays: 5%)
Level 3:  90% State Contribution = $415.58 biweekly (Employee pays: 10%)
Level 4:  85% State Contribution = $392.49 biweekly (Employee pays: 15%)
*The level of actual value of state paid Health Insurance will be based on employee’s wage rate and status with regard to the health credit premium program as of July 1, 2019.


The Department of Health and Human Services is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.