Acute and Long Term Care Surveyor and Team Lead

Augusta, ME Full-time

Social Services Program Specialist II
Opening Date: October 31, 2018  

Closing Date:  November 15, 2018  

Job Class Code: 5093
Grade: 25 (Supervisory)  
Salary: $44,574.40 - $61,006.40/yr.
Position Number: 020312268


Agency information:
The Department of Health and Human Services (DHHS) provides supportive, preventive, protective, public health and intervention services that protect the public health and assist our customers in meeting their needs.The mission of the Division of Licensing and Certification is to ensure Maine’s most vulnerable citizens are protected from abuse and neglect and receive high-quality care within the state’s healthcare and social services systems.

Job duties: 

As a surveyor with the Division of Licensing and Certification, you will be responsible for the licensing and certification of medical facilities, including hospitals, nursing homes, home health agencies, hospices, ambulatory surgical centers, dialysis centers, ICF/IIDs, portable x-ray providers, outpatient therapy providers, and rural health centers. As an SSPS II, you will be a team lead, which requires coordinating certification survey teams of 3-4 survey staff, leading the survey/investigation team, and collecting/consolidating survey team members’ notes and compiling the Statement of Deficiencies. You will also review the Plans of Correction submitted by facilities and, in conjunction with management, determine if the Plans of Correction are acceptable or not. The SSPS II also provides technical assistance for providers, to help them understand federal and State regulations.

You will also:
• Review Statements of Deficiencies to ensure that these are written in accordance with the principals of documentation.
• Assist the manager in performance evaluations of survey and administrative support staff.
• Triage complaints.
• Provide technical assistance to providers to ensure that they understand the licensing regulations and license application requirements.
• Coordinate survey activities with the State Fire Marshall’s Office.
• Review and make recommendations to Division of Licensing and Certification leadership regarding facility waivers.
• Communicate, as necessary with the Office of Aging and Disability Services, the Substance Abuse and Mental Health Services office, and the Office of MaineCare Services to ensure that all agencies are aware of licensing-related issues and deficiencies.
• Monitor and collect program reports, data, and related information in order to evaluate program performance and generate information for department decision making.
• Review and assess statistical data regarding type, nature, and frequency of services delivered, in order to prepare required and requested service-delivery reports.


 An eight (8) -year combination of education and/or progressively -responsible professional experience in a health care setting.

Preferred candidates will have:
o Investigative skills/abilities in order to determine underlying causes of non-compliance with state/federal regulations
o Critical thinking skills
o Knowledge of state and federal regulations governing healthcare facilities
o Previous experience leading teams
o Excellent written and verbal communication skills
o Ability to prioritize work


For additional information about this position please contact Elizabeth Church, Program Manager Acute and Long-Term Care, 287-9335 or by email at .

To apply, please upload a recent resume, cover letter, and transcript (transcript needed only if education is used to meet the minimum qualifications). To request a paper application, please contact Ashley Vigue at

Value of State’s share of Employee’s Retirement: 15.37% of pay   
Value of State-paid Dental Insurance:  $13.13 biweekly

Value of State-paid Health Insurance*:

Level 1:  100% State Contribution = $444.68 biweekly (employee pays nothing)
Level 2:  95% State Contribution = $422.45 biweekly (Employee pays: 5%)
Level 3:  90% State Contribution = $400.211 biweekly (Employee pays: 10%)
Level 4:  85% State Contribution = $377.98 biweekly (Employee pays: 15%)
*The level of actual value of state paid Health Insurance will be based on employee’s wage rate and status with regard to the health credit premium program as of July 1, 2018.


The Department of Health and Human Services is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.